Privacy Policy

Effective May 24th, 2018

This Privacy Policy describes how Baguette Translations (hereinafter, Baguette) collects, processes and protects your personal information, as well as your rights in relation to this information.

This Privacy Policy applies to all personal information collected or processed by Baguette. By using this Website and the Services provided by Baguette, you consent to the data practices and information collection as described in this Policy. We are committed to preserving the privacy of our Users. If you do not agree with the terms and conditions set out in this Policy, do not use this Website or Service.

Personal information is both information about you and the combination of different types of information that reasonably permits to identify you.

1. Owner and Data Controller

Who is responsible for collecting and handling your data?

The Baguette Translations companies:

Baguette Translations SARL,

19 rue Saint-Pierre

92200 Neuilly, France

SIRET : 49284675300027

Baguette Translations LTD

Amos Hanavi 22

Modiin 7179211, Israel

Reg. Num.: 514322593

Contact email for data protection matters: privacy@baguette-trans.com

2. Data we collect

We collect data from you when you register as a service provider or client, sign our service agreement, send us a quote request, purchase order, resume, or otherwise actively communicate us data via this Website, email or otherwise, such as when we meet at industry events or at the café around the corner. This data may include, but is not limited to, your first and last name, email address, telephone number (including mobile phone number), role in your organization, professional or personal street address, professional experience, interests, bank information, and any other data included in an online profile or resume, or publicly available profile such as Linkedin or Proz, including but not limited to application materials and answers to screener questions submitted to you in a phone or video-conference interview.

We do not collect identifying information from cookies, however, cookies are used on our website. Some cookies are essential for the operation of the website, and without these cookies the website would not be able to perform certain necessary functions. Other cookies collect information about how the website is used in order to improve the its effectiveness. Those analytical or performance cookies track information such as which pages have been visited, what links have been clicked and if any errors have occurred.

Many cookies will only last for the duration of a single visit and will be automatically deleted when the browser is closed down or the computer is turned off others are persistent and will remain in between sessions. They allow our statistical analyses to recognize between returning and first-time visitors.

Most web browsers are initially set up to accept cookies. You can reset your web browser to refuse all or some cookies or indicate when a cookie is being sent, however, certain features of the website may not work if you delete or disable cookies.

IP addresses of visitors to the website are logged for statistical purposes. The IP address indicates the location of your computer on the Internet. IP addresses are not linked to anything personally identifiable.

3. Why does Baguette collects your Personal Data

- To be able to offer you linguistic assignments and services

The Personal Data processed by Baguette is collected on the basis that it is necessary for the performance of our agreement with you, or in order to take steps at the request of the user prior to entering such an agreement. An example of this would be where Baguette matches Providers with potential assignments. The information collected is exactly what Baguette needs in order to maintain its relationship with you or process your requests.

- To comply with a legal or contractual Obligation

A second ground relied upon for certain types of processing is that it is necessary in order to allow Baguette comply with a legal or contractual obligation. An example of this would be where Baguette is required to retain business records for fixed periods of time in order to comply with local legal requirements or to justify to its Clients of the Provider's qualifications.

- To communicate with you

When you give Baguette contact information (such as your name and email address) and other forms of Personal and Non-Personal Data, you agree that Baguette may utilize this information for the purposes outlined in the present Privacy Policy, to the extent of applicable laws. In particular, you agree that Baguette may, as part of its services to you, communicate with you through means such as email, telephone (including mobile phone), or postal mail, including through the use of contact information that you may provide to Baguette.

4. Consent

In any case, Baguette relies on your consent in order to process your Personal Data. We seek your consent at the time of provision of the data, and its processing will only be performed where consent is secured.

5. How we use this data

The Personal Data provided to Baguette is used only for the specific purpose for which it was provided except where you explicitly selected to receive other information from Baguette. When requesting material or asking someone to contact you there will be the option to receive other information that may be of interest.

Storage

Baguette shall retain Personal Data to the extent such retention is adequate, relevant and limited to what is necessary for the purposes for which they are processed. In particular, Baguette shall not retain Personal Data for any longer than necessary for the purposes of performing the processing outlined in this Privacy Policy.

Baguette may also store the information detailed in this section 2 of the Privacy Policy on its equipment or the equipment of third parties that Baguette has a relationship with. Such storage services will be governed by appropriate protections, as required by applicable rules.

6. Will Baguette provide your Personal Data to a third party?

Personal Data is only provided to a third party where it is required to deal with your request. There may be other circumstances where we are required to provide information as a result of legal process. Also, some clients such as the United Nations may require to be communicated the full CV of the linguists working on their projects.

However, Personal Data is not provided to third parties for their own marketing purposes and mailings are not undertaken by Baguette for third parties.

- Transfers to Clients

Clients agree to comply with all their responsibilities under applicable data protection rules with respect to the collection, processing and storage of Personal Data, as well as providing adequate protection of all data subject rights provided for under all applicable data protection rules.

- Transfers to Service Providers and Vendors

Baguette may use third parties, to perform services in connection with our operations, to improve the Website and our services, products and features, and to protect our users. These third parties may include (but are not limited to) service providers and vendors.

Baguette may also transfer your Personal Data in limited situations to certain third-party vendors that assist Baguette Translations with protecting our users and maintaining the quality of our services, products and features provided to those users.

In the course of providing these services, those companies may have access to Personal Data, and this may involve transfers of such Personal Data to other countries. Such transfers are only made for the purposes set forth in this Privacy Policy, to the extent applicable. Those companies are also contractually required to treat such Personal Data in accordance with this Privacy Policy, and in accordance with all applicable laws with respect to such transfers and any processing performed by those third parties on such Personal Data.

- Acquisitions and Other Reorganizations

Information collected pursuant to this Privacy Policy, including Personal Data, may be disclosed to one or more third parties in connection with any change of ownership or control in Baguette’s business (whether by merger, sale, or otherwise), or any other reorganization or joint venture, or assignment, transfer or other disposition of all or any portion of our business, assets or stock (including in connection with any bankruptcy or similar proceeding), and any such information may be used by such third party in accordance with this Privacy Policy. Equally, information collected pursuant to this Privacy Policy, including Personal Data, may be disclosed to one or more third parties in connection with any acquisition or merger carried out by Baguette of such third parties.

7. Security of the Personal Data

Generally accepted standards of technology and operational security have been implemented to protect Personal Data from loss, misuse, alteration or destruction. All employees are required to keep personal information confidential and only authorized personnel have access to this information. Yet, it is important to remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. In addition, emails, messages sent via your web browser, and other similar means of communication with other users, are not encrypted. Therefore, while we strive to protect your information, we cannot guarantee its security.

Please also be aware that we may use third-party cloud service providers that provide hosting, data storage and other services pursuant to standard terms and conditions that may be nonnegotiable; these service providers have informed us or the general public that they apply security measures they consider adequate for the protection of information within their system, or they have a general reputation for applying such measures. However, we will not be liable (to the fullest extent permitted by law) for any damages that may result from the misuse of any information, including Personal Data, by these companies.

In case of data loss, Baguette will inform you as soon as possible, within the delays permitted by the law.

International data transfer

Your Personal Data may be transferred, stored and processed in another country, Baguette is committed to implement appropriate safeguards (such as contractual obligations) in accordance with applicable legal requirements, to ensure that your data is adequately protected

8. What are your rights with regard to your Personal Data

Any person, whether an interested party or not, has access rights to obtain confirmation from Baguette about whether or not we are managing Personal Data concerning them. Baguette can provide you with a copy of the Personal Data we are managing in usable electronic format.

You have the right to request the correction of inaccurate data concerning you, or to complete the data when it is incomplete. Baguette, however, does not assume responsibility for confirming the ongoing accuracy of your personal Data. Likewise, you shall have the right, if applicable, to request its deletion when, among other reasons contemplated by the law, the data is no longer necessary in relation to the purposes for which it was collected or otherwise managed. For instance, Baguette reserves the right to keep any materials as necessary to preserve and protect its rights as allowed to the extent permitted by law (for example, to preserve records of a dispute) or to comply with its obligations under local law (for example, to keep an email address). End of working relations with Baguette does not mean that all of the data is expunged from the Baguette systems.

When any of the conditions provided for in the law is met, you may request to restrict processing of your data, in which case Baguette will only keep it for the purpose of handling or defending against claims.

In respect of the foregoing rights, Baguette will communicate any rectification or deletion of data, or limitation of handling, to each of the addressees, unless this proves impossible or requires a disproportionate effort.

Under certain circumstances and for reasons related to their particular situation, you may object to the processing of your data. Baguette will stop processing the data, except in cases of compelling legitimate reasons, or the handling of or defense against possible claims.

You may request Baguette, in respect of the right to portability, that Baguette transmits your Personal Data to another party and Baguette will consider your request in accordance with applicable laws.

9. How can you exercise your rights?

Simply contact Baguette at privacy@baguette-trans.com by stating your request and join a copy of ID document that proves your identity, and such a request will be processed in accordance with applicable rules and laws.

Such rights of rectification, objection, restriction, access, portability and deletion are subject to certain limitations, as provided for by applicable laws. Individual requests will be completed within the time allotted by relevant regulations, which starts to run from the point of Baguette confirming your request. Where permitted, please note there may be a charge for subsequent requests from the same individual, which will be determined by Baguette and only imposed to the extent permitted by applicable law.

Complaints

If you believe your data protection rights have been infringed by Baguette, you have the right to complain to the appropriate data protection supervisory authority in your jurisdiction.

8. Spontaneous communication

Baguette conducts outbound marketing and business development activity in order to raise awareness of our services to commercial buyers within organizations that we have identified as currently using linguistic services within their business, or who are likely to do so in the future.

We use a variety of commercially available and publicly accessible tools and resources in order to identify and contact organizations and the individuals within them who may benefit from working with us. We limit the data we source to individuals working within a commercial organization who could reasonably expect to be contacted during standard working hours in relation to their day-to-day duties.

We have a responsibility for ensuring all that all data held within our systems and those of third-party vendors who provide the software we use is secure and strictly managed in accordance with applicable data protection laws and regulations, including the GDPR. Our software partners and vendors are regularly reviewed to ensure they meet the required standards of data security, protection, and maintenance.

If you have received an email or phone call from us it is likely that we have identified that your organization is actively providing products or services to international customers, or is likely to do so in the future.

We identify the most appropriate employees of these organizations to speak to using a variety of commercially available and publicly accessible resources.

You have a right to know the source of the data used to contact you, and we will provide this information upon request.

You have the right to ask us not to contact you again. You can do this by clicking on the opt-out link included in any marketing emails we send you, or by sending an email opt-out request to privacy@baguette-trans.com.

You can also ask the caller to exclude you from future communications. We will respect all requests for us to remove you from our marketing campaigns.

In order to track and adhere to such ‘do not contact’ requests, we have to retain your contact data in our systems for a reasonable period of time.

By accepting this Privacy Policy, you expressly authorize Baguette to process the data you have provided for the purposes described in this document. Should you have any questions about our use of data for marketing purposes, or to exercise any of the rights listed above, please email us at privacy@baguette-trans.com.